We at Suryabala Foods International LLP take utmost care to
provide first-class products to our customers.
Post your order, each product goes through a series of quality
checks to ensure that they are safely delivered to you.
But, if the product does not meet the specifications on our
website, we will readily provide you with a replacement/refund.
Refund Policy
Products once sold will not be taken back on any reason except
manufacturing defects and shipping of wrong items from our
side. In case of any return or replacement, kindly drop in a
mail at
https://www.amuthammasala.com
with a small brief of your return reason along with the order
number.
Kindly note that we do not accept returns for the following
instances-
Incidental damages due to misuse of product
Return request raised after 2 days from the date of product
delivery
Partial return is not permissible.
Refund Policy
To request a refund, simply contact us with your purchase
details within 2 days of your purchase. Please include your
order number (sent to you via email after ordering) and
optionally tell us why you’re requesting a refund – we take
customer feedback very seriously and use it to constantly
improve our products and quality of service. Refunds will be
initiated once the return product is received at the warehouse
and undergone the necessary inspections. The entire process
might take 15 working days. We appreciate your patience here.
If you have any other queries, kindly mail us at
info@suryabalafoods.com, we will respond at the earliest.